1. We ship all over the world. Just buy and enjoy our service, we ship it to your door.
-The time for production of the personalized product ordered by you, which is uploaded on the site 2-4 working days after a successful order. For dog medallions of your design or photo (YOU DESING MEDALLIONS) are 10 working to make after a successful order
2. Total Delivery Times is Processing Time + Shipping time, tracking number will be provided . Shipping fees depends on the weight of your items. We charge very low shipping fees for our customers to save your money.
3. We offer Shipping Insurance to protect your package against any lost or damaged shipments. Any missing issues reported, we will help to resolve your problems immediately.
4.For Free shiping method (Bulgarian post+tracking number we ship your package by post office which takes about 7 to 25 business days to most countries in the world.
(1). for USA, Canada, Australia customers, it takes about 7 to 14 business days.
(2). For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 20 business days.
(3). For customers in South America, it may take 15 to 30 business days.
(4). For other countries, it may take 15 to 25 business days.
Fill in the item’s tracking number, which consists of:
For international items:
13 symbols: First letter R,С, Е or V, followed by a second letter from A to Z, followed by nine digits, followed by two letters referring to the code of the country, from which the item was sent. For example: RH054250664CN, CP004152151BG, EC610548787UA, VV015975882ES.
For domestic items:
A combination of thirteen symbols, both letters and digits. The number begins with the letters PS.
All domestic and international postal registered items, parcels and international courier items can be tracked.
Domestic courier items Bulpost can be tracked here /http://bulpost.bgpost.bg//
Outbound international items are tracked on Bulgarian Posts’ website until they are dispatched from Bulgaria. After that, they are tracked on the official website of the destination postal operator.
Inbound international items are tracked on the official website of the postal operator of origin until they arrive in Bulgaria. After that, they are tracked on Bulgarian Posts’ official website.
An international item can be tracked also on the following website www.track-trace.com (English), by entering the tracking number of the item in the field “Post/EMS (with USPS)”.
HERE you can find a list of the designated postal operators in the respective countries on whose websites you can also track your item.